MANAGED IT SERVICES
Microcreative Studio, an acclaimed managed IT services provider, offers an extensive array of solutions, backed by proactive IT support and management. Trusted by over 120 businesses in London, Surrey, Sussex, Hampshire, Berkshire, and nationwide, we specialize in outsourcing IT services.
Call (888) 719-7851Renowned for excellence, Microcreative Studio delivers comprehensive managed IT services, including proactive support and management. With a client base of over 120 companies spanning London, Surrey, Sussex, Hampshire, Berkshire, and beyond, we are the trusted choice for outsourcing IT needs.
Our suite of services includes:
- Rapid Response Times
- 24/7/365 monitoring support
- Access to Our Specialist SOC
AWARD-WINNING MANAGED IT SERVICES
At Microcreative Studio, we provide an extensive array of top-tier managed IT services, recognized for their excellence. Our offerings encompass all aspects of your business, ensuring comprehensive coverage.
If you aim to enhance the efficiency and dependability of your systems and support infrastructure, engage with us to address your current hurdles. Over the years, we've collaborated with numerous organizations, facilitating digital transformations and delivering ongoing support. Our proactive approach ensures continual maintenance, guaranteeing the optimal functioning of your systems.
WHAT MAKES US AWARD-WINNING
Expertise
We excel as a cybersecurity specialist firm, providing premier IT support solutions. Safeguarding your operations is our paramount concern.
Speed
Our response time from issue notification to user resolution averages under 68 minutes, ensuring swift problem-solving for seamless operations.
Process
Refined through servicing over 250 esteemed clients, our operational methodologies guarantee streamlined and proficient support tailored for London enterprises.
Professionalism
Beyond mere IT support, we embody customer service excellence. With round-the-clock availability, our technical team is dedicated to your satisfaction.
OUTSOURCING IT SUPPORT
Choosing to outsource either some or all of your IT functions guarantees that your business applications and platforms receive continuous support from our UK-based service desk. Whether it's during regular working hours or around the clock, our team is poised to swiftly respond, maintaining the high service levels essential for modern businesses.
Partnering with a top-tier provider such as Microcreative Studio for outsourced or managed IT services not only boosts productivity and enhances security but also presents an optimal pathway for business expansion.
Call (888) 719-7851
COMMON FAQS ABOUT OUR MANAGE IT SERVICES
We often receive questions about our IT services so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
WHAT DOES MANAGED IT SERVICES MEAN?
Managed IT services are platforms that are managed and supported by an external provider as a service. The Managed services provider can offer more specialist skills, resourcing and may leverage vendor partner status
WHAT IS INCLUDED IN MANAGED SERVICES?
Managed services typically consist of a technical platform, technical and certified expertise and processes and procedures related to the running of the managed service.
WHAT IS A MANAGED SERVICES MODEL?
A managed service model is the specific service structure and constraint and decisions that can be made within the constraints of the services agreement.
WHY DO WE NEED MANAGED SERVICES?
Managed services provide organisations with the ability to successfully implement platforms and programs without having the in-house staffing and expertise.
WHAT IS THE DEFINITION OF A MANAGED SERVICE?
The definition of managed services is a capability delivered as a service. IT managed service providers (IT MSP’s) specialise in a technical IT delivery as an outsourced function.
WHAT ARE THE BENEFITS OF MANAGED IT SERVICES?
Managed IT services allows the hassle of your technology to be supported by another company so that you can get on with what you need to do and your staff are also looked after when needed.
WHAT IS INCLUDED WITH Microcreative Studio’S MANAGED SERVICES?
Microcreative Studio offer a number of different service bundles as well as being able to tailor a bespoke solution to your requirements. As a minimum we include protected workstation antivirus as well as email backup and different levels of support.
DO YOU HAVE ANY RECOMMENDATIONS OR CASE STUDIES FOR YOUR MANAGED IT SERVICES?
Microcreative Studio have many reviews of different platforms including Google reviews for our Managed IT Services for our clients. We also have case studies published on our website. We are happy to setup a reference call with a suitable client of a similar vertical and size of business if your organisation requires any further validation of our competencies in delivering managed IT services and support.
HOW DO MANAGED SERVICES PROVIDE SECURITY FOR MY BUSINESS?
As experts in Security it is our job to keep up to date with all new threats as well as offer the best security protections for your network. This includes hardening your devices, business grade Anti Virus, Next Generation Firewalls, Advanced Threat Hunting as well as Secure VPN and Remote connectivity.
HOW CAN WE KEEP UP TO DATE WITH EMERGING TECHNOLOGIES?
We love technology and finding innovative ways to use technology to better support your business is part of the conversation that we have with you.